Last updated: 22-06-2018

Introduction

Mistral-patmos.com values seriously the privacy and security of the information that you share with us through “https://mistral-patmos.com”. We are committed to protecting your personal identifiable information and you must feel comfortable using our secure HTTPS website. It is important that you understand how we collect, use, and maintain your information. This statement deals with: (a) personal identifiable information that may be collected by us on our site and, (b) cookies policy, according to the new EU General Data Protection Regulation (GDPR). This statement does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

By using the “https://mistral-patmos.com” website you consent to the terms and data practices described in this statement.

Data Protection Officer (DPO) – Contact Details

If you have any questions about our collection, use, and/or disclosure of your personal identifiable information, please contact our Data Protection Officer at : dpo@mistral-patmos.com

What types of data we collect

Personal Information: We collect only the required personal identifiable information for communication purposes regarding our accommodation services. Such information is your Name and E-mail address.

Non-Personal Information: We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses, browser types and other anonymous statistical data involving the use of our website.

Personal information data is only collected from you only if you voluntarily submit it to us.

In case you do not agree to provide us with the above-mentioned personal identifiable information, you will not be able to use any of our accommodation services.

Use of your Personal Information

Mistral-patmos.com collects and uses your personal information to operate the “https://mistral-patmos.com” website and deliver its accomodation services.

We do not (in any way) sell, rent or lease our customer personal identifiable information to third parties.

We do not also use or disclose Sensitive Personal Information, such as race, religion, or political affiliations, without your explicit consent.

We use your information to deliver our accommodation services, for accounting and financial purposes, as also as detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm our website, or the public. We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on “https://mistral-patmos.com” website; (b) protect and defend the rights or property of Mistral-patmos.com; and, (c) act under exigent circumstances to protect the personal safety of Mistral-patmos.com visitors, or the public.

Legal grounds for processing Personal Information

We rely on one or more of the following processing conditions:

– Our legitimate interests in the effective delivery of information and services to you
– Explicit consent that you have given
– Legal obligations

How long we retain your Personal Information

We process and hold your personal identifiable information for as long as is necessary to provide the services you have requested or until you exercise your right to be forgotten, as explained below.

Right to be forgotten

You have the right (any time) to request the deletion of the data you have submitted on the “https://mistral-patmos.com” website – which includes:

– Your name and E-mail address.
– The IP address you have used to enter on the “https://mistral-patmos.com” website.
– Your consent(s) you have given for the cookies usage on your browser.

If you want to permanently delete or get a copy of your personal identifiable information on our website, (only if you have submitted such information to us), please send us an e-mail to info@mistral-patmos.com. We will do that with immediate effect.

Cookies and how we use them

Cookies are small text files that are stored on your computer or mobile device. They are a fundamental part of the Web, as they allow sessions and in general to identify and track visitors during their navigation actions on our website.

Non-persistent Cookies (Sessions): These session cookies are essential for the Mistral-patmos.com operation and basic functions. They are not stored on your computer and are cleared when your browser or tab is closed.

Analytic Cookies: These cookies collect information about your use of the “https://mistral-patmos.com” website and enable us to improve the way it works. For example, Analytic Cookies show us which are the most frequently visited pages on the website, allow us to see the overall patterns of usage on the “https://mistral-patmos.com” website, help us record any difficulties you have with the Mistral-patmos.com website and show us whether our pages are performing or not.

Third Party Cookies: These cookies are generated from the use of third party services (Vimeo, Booking.com etc.) which are connected with our website. Please note that we don’t have control over these cookies. You may refer to the relevant Privacy Policies of those sites that provide these services.

You can find relevant information about the cookies we use on Mistral-patmos.com website, in the Cookie Banner.

How do you refuse Cookies?

You may refuse to accept, disable or dismiss cookies from the Mistral-patmos.com website at any time through the Cookie Banner or by activating the setting on your browser which allows you to refuse cookies. Further information about the procedure to follow in order to disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to https://allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers.

Regarding the new EU General Data Protection Regulation, also known as GDPR, you retain the following rights when you visit our website “https://mistral-patmos.com”, about the usage of cookies: (a) to give us your full consent; (b) to choose only certain types of cookies to be installed; and, (c) to refuse all the cookies usage.

Please note that the option to disable or dismiss some of the essentials cookies such as the secure “HTTPS” cookies is not permitted for your protection. If you choose so, you can do it manually through your browser settings. Also please be aware that if the majority of the other cookies are disabled or dismiss, not all features of the Mistral-patmos.com website may operate as intended.

External Links

Mistral-patmos.com includes links towards other sites that are not checked and verified by the site it self. Mistral-patmos.com is not in charge in case these sites do not follow the terms and conditions regarding privacy policies.

Changes to this Statement

We reserve the right to make changes to this Privacy & Cookie Policy at any time, in which instance such changes will be reflected on this page. It is the responsibility of the site visitor (we encourage you to periodically review this statement), to be informed of how Mistral-patmos.com is protecting your personal information.

Contact Information

Mistral-patmos.com welcomes your comments regarding this Privacy & Cookie Policy statement. If you believe that we are not adhered to this Privacy & Cookie Policy statement, please feel free to contact our Data Protection Officer on the Email address specified at the beginning of this statement or at info@mistral-patmos.com. We will do our best to promptly determine and remedy the problem.